Plain-English terms for the Service and this site.
These terms describe how the OriginChain managed cloud, this website, and our name may be used. Operated by Silicoyn Technologies Pvt Ltd from Bengaluru. Written in English, not Latin.
Scope of these terms
These terms cover two things: the marketing website at originchain.ai, and the managed cloud service ("the Service") operated by Silicoyn Technologies Pvt Ltd, an Indian private limited company with its registered office in Bengaluru, Karnataka. Different clauses apply to each — they are called out where they diverge.
Silicoyn Technologies Pvt Ltd is the operating company behind the OriginChain product brand. References below to "we", "us", and "our" mean Silicoyn Technologies Pvt Ltd.
Eligibility
To enter into these terms you must be at least 18 years old, have legal capacity to contract under the Indian Contract Act 1872, and not be barred from receiving services under the laws of India.
If you sign up on behalf of an organization, you represent that you have authority to bind that organization, and "you" then means both you and the organization.
The managed cloud service
OriginChain Cloud is a subscription service. By signing up you authorize us to provision resources in the AWS region you pick and to bill you monthly at the list price of the tier you choose. Upgrades take effect immediately; downgrades take effect at the next billing cycle.
The trial is 7 days on the Whisper (small) tier and is offered once per account. Thunder, Storm, and Enterprise tiers do not include a trial — they bill from day 1. A valid payment method is captured at instance creation so the subscription can convert seamlessly; you are not charged during the trial period and may cancel any time before it ends. If you do not cancel, the card on file is billed for the tier you selected at the end of the trial. If you cancel, the instance is suspended and deleted after 30 days.
Your card stays on file as long as you have one or more provisioned instances. To remove the card you must first delete every instance and let the 30-day data retention window expire. This is a deliberate constraint of the subscription model: an active subscription requires a card on file to retry failed charges and to remit overage usage.
Payments are processed by Razorpay Software Pvt Ltd (an RBI-licensed payment aggregator) under their own terms. We never receive your card number, CVV, or expiry — only a tokenised reference.
You are responsible for how you use the Service — the rows you put in, the questions you ask, the people you give the bearer token to. Do not use it to store unlawful content or to attack third parties. We reserve the right to suspend accounts for flagrant abuse, fraud, or activity that violates Indian law.
Either party may terminate the subscription at any time. On termination, every row, backup, and metric inside your instance is deleted within 30 days. Billing records are kept for the period required by Indian tax law (currently 7 years under the Income Tax Act 1961).
Acceptable use
You will not use the Service to: (a) store, transmit, or process content that is unlawful under Indian law (Information Technology Act 2000 Sections 67, 67A, 67B and the IT Rules 2021); (b) infringe any intellectual-property right; (c) impersonate another person; (d) probe, scan, or test the vulnerability of any system without our prior written consent; (e) attempt to bypass any rate limit, quota, or isolation boundary; or (f) use automated means to scrape data not belonging to you.
You agree to promptly remove any content that we, in good faith, identify as violating this section after notifying you. This is consistent with our role as an intermediary under the IT Rules 2021.
Service levels
The Service targets best-effort uptime on Whisper, 99.9% monthly uptime on Thunder, and 99.95% on Storm. If we miss the target on a paid tier, you receive a pro-rata service credit against your next invoice per the SLA published at /docs#sla. Credits are the sole and exclusive remedy for availability shortfalls.
Scheduled maintenance, force-majeure events, and outages caused by your own configuration or by your AWS account-level state (billing holds, IAM mis-configurations) are excluded from the SLA calculation.
Your data
You own every byte you put into an OriginChain instance. We do not claim any license over it. We process it solely to provide the Service to you, in the AWS region you picked, under the Data Processing Addendum at /dpa.
We will not sell, share, or train models on your data. Period.
Personal data is processed in accordance with the Digital Personal Data Protection Act 2023 ("DPDP Act") and our Privacy Notice at /privacy. You retain all rights of a Data Principal under that statute and may exercise them by writing to Silicoyn Technologies Pvt Ltd at the contact in the Privacy Notice.
No warranty (beyond the SLA)
Except for the SLA above, the Service is provided "as is," without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent the Consumer Protection Act 2019 applies, nothing in this clause limits a statutory right that cannot be excluded by contract.
You are responsible for evaluating whether OriginChain fits your workload and for benchmarking it on your data. We will help you do that — but the decision and the outcome are yours.
This website
The content of originchain.ai is provided for informational purposes. Benchmarks, latency figures, and architecture claims describe our reference deployment; your results will depend on your hardware, data, and workload.
We reserve the right to update any page on this site without notice. Material changes will be reflected in our changelog.
The name and mark
"OriginChain" and the OriginChain wordmark are trademarks of Silicoyn Technologies Pvt Ltd. You may use them to describe or refer to the Service ("running on OriginChain", "built on OriginChain"). You may not use them to imply endorsement of a competing hosted service or a derivative product without our written permission.
Limitation of liability
To the maximum extent permitted by law, Silicoyn Technologies Pvt Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service or this website — even if advised of the possibility of such damages. For direct damages arising out of the Service, our aggregate liability is capped at the fees you paid to us in the twelve months preceding the claim.
Nothing in this clause limits liability for fraud, gross negligence, or any other liability that cannot be excluded under Indian law.
Indemnity
You agree to indemnify and hold us harmless against third-party claims arising from your content stored on or processed by the Service, your breach of the Acceptable Use clause, or your violation of any law applicable to your use of the Service.
Grievance officer
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and Section 7 of the DPDP Act 2023, the Grievance Officer / Data Protection Officer for Silicoyn Technologies Pvt Ltd is reachable at grievance@originchain.ai. Complaints are acknowledged within 24 hours and resolved within 15 days.
Governing law and jurisdiction
These terms are governed by the laws of India. The parties submit to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India for any dispute arising out of or in connection with these terms.
Notwithstanding the above, either party may seek interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Changes to these terms
We may update these terms from time to time. Material changes — anything that meaningfully reduces your rights or increases your obligations — will be announced at least 30 days in advance via email to the address on file and via our changelog at /changelog. Non-material changes (clarifications, typo fixes, references to new sub-pages) take effect on posting.
Continued use of the Service after a change constitutes acceptance of the updated terms.
Need something clarified?
Volume contracts, data residency, a BAA, an unusual deployment scenario — we'll give you a straight answer, not a lawyer one.
support@originchain.ai